---
title: "Our services: AI agents and architecture | Arcast"
description: "Two outcomes: agents doing the work in your operation, on an architecture that holds. Fixed-scope first steps, named durations, one team to handover."
image: https://www.arcastgroup.com/hubfs/raw_assets/public/arcast-raw/main/images/og/what-we-deliver.jpg
---

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You do not need a catalogue of services. You need:

# Agents doing the work, on an architecture that holds.

That is what we deliver: for any operation where legacy systems, scattered data and stalled pilots stand between the business and working AI.

[See the two outcomes](https://www.arcastgroup.com/what-we-deliver#what-you-get)

**Arcast** are **Digital Architects** who close the gap between AI ambition and working systems. We modernise the foundations and build the AI on top of them. In production. In compliance. At scale.

## What you get

Two outcomes that build on each other: one set of facts for your operation to run on, and agents doing the work on top of it. Start with the architecture if your systems disagree with each other. Start with the agents if the data is sound and the manual work is what costs you.

### [Your operation on a unified architecture](https://www.arcastgroup.com/re/unified-architecture)

Assets, units, leases, tenants and contracts defined once. Your systems connected so the next tool is weeks of work, not a quarter. The core platform chosen on evidence from your own portfolio. Occupancy, arrears and valuation get one answer, and the integration quote stops being a reason to say no.

1. [Architecture Assessment](https://www.arcastgroup.com/re/architecture-assessment) Start here3 weeks. Systems, integration debt, data model, shortlist.
2. Proof of conceptAn 8-week gated proof of concept on your shortlisted platform or target architecture, before you sign anything.
3. Build-outA composed architecture or a vertical platform, whichever the proof supports.
4. Managed ServicesWe run it under a 12 to 24 month term, if your team does not have the capacity.

[See what a unified operation looks like](https://www.arcastgroup.com/re/unified-architecture)

### [Agents doing the work in your operation](https://www.arcastgroup.com/re/agents-at-work)

Production agents that read your source systems, reconcile the figures and prepare the work your team approves, inside governance guardrails. The month-end that took a week of senior people's time now takes minutes, with every action logged.

1. [Agentic Readiness](https://www.arcastgroup.com/re/agentic-readiness) Start hereThree weeks. One working agent on your own data, or the reason there is not one yet.
2. [Agent Development](https://www.arcastgroup.com/re/agent-development)6 to 12 weeks. Two or three production agents, reporting first.
3. Managed ServicesWe run it under a 12 to 24 month term, if your team does not have the capacity.

[See agents doing the work, step by step](https://www.arcastgroup.com/re/agents-at-work)

## What we have done in real estate

Three engagements, one for each step of the ladder, and what each one settled.

- ### Agentic Readiness, for a European property software vendor
  
  Every new client was configured by hand, from knowledge in consultants' heads. In a few weeks we built a working agent against their live platform, using standards derived from their own past implementations. Their consultants judged the standard and output good enough to take over much of the work. They left with the agent, the evidence, and a rollout plan.
- ### Architecture Assessment, for a pan-European real estate organisation
  
  A core platform was about to be chosen with no picture of what it had to fit into. We designed the target architecture first, then scanned the market against it: an independent shortlist with a cost range per option, where quotes for the same scope differed by a factor of three. The board got a shortlist it could defend and the figures behind its business case.
- ### Agent Development, for a proptech platform
  
  Tenant and back-office agents on a live portfolio, connected to the property management and service ticket systems. Answers are benchmarked before release and monitored after, each agent sees only what the person asking may see, and GDPR and the AI Act are designed in. Tenants get answers at any hour; the team gets the exceptions and a record of every action.

Three starting points, one discipline: prove the output on real data before building the plumbing, keep what the existing systems can carry, and the same people from first session to handover.

Based in the Netherlands and built for European enterprises: data sovereignty, GDPR and AI Act compliance from day one.

## How we work

Every engagement runs in three stages. Each one is fixed in scope, ends with something you keep, and is the only thing you commit to at the time.

1. 1
   
   ### Prove
   
   A fixed-scope first step on your own data: three weeks to a working agent or to an assessment of your systems, or an 8-week gated proof of concept on your shortlisted platform. Fixed price, yours to keep, and a straight answer if the next step is not worth taking.
2. 2
   
   ### Build
   
   A named engagement with a duration: 6 to 12 weeks to production agents, or 6 to 9 months to a full running architecture. One stage at a time, and each stage leaves you something you can use whether or not you go on.
3. 3
   
   ### Run
   
   Handover to your team or a 12 to 24 month managed term, agreed at the start. Either way the agents run with quality monitoring on their output, budgets on their cost and run time, and an audit log of every action, so what they do stays visible and reversible.

Three things hold across the whole engagement: the people in your first session design, build and operate the system; success is defined and measured; and agents earn their autonomy in stages, never by assertion.

## Where we work in your operation

The same team covers your whole operation end to end, so the data, the systems that manage it, the channels on top and the agents in between are designed together rather than bolted on in turn.

- ### Core systems
  
  ERP, property or asset management, CRM, finance, and content and document management. Selected on proof, implemented to scale as you grow, and kept as the source of record.
- ### Data
  
  A single source of truth for business decisions: the entities the business runs on defined once, with quality monitored while people work, so the board and the regulator get the same number.
- ### Integration
  
  One integration layer on the systems you already run, so a new connection is configuration rather than a project. Each system becomes replaceable on its own, so changing one no longer means touching all the others.
  
  [Digital stack unification](https://www.arcastgroup.com/offer-digital-stack-unification-create-infinite-business-agility)
- ### Channels and digital experience
  
  The portals, apps, self-service and content your customers use, with the analytics behind them, so you can see how customers behave, where they drop out, and what to change next.
  
  [AI-powered experience transformation](https://www.arcastgroup.com/offer-ai-powered-experience-transformation)
- ### Agents and automation
  
  The manual steps in reporting, reconciliation, administration and service: automated where plain rules do the job, handed to agents where judgement is needed, inside governance guardrails and approved by your team.
  
  [Agentic AI implementation](https://www.arcastgroup.com/offer-agentic-ai)
- ### Infrastructure and security
  
  Identity, access, hosting and observability sized for agents acting on live systems, with data sovereignty, GDPR and the AI Act designed in from the start.

## Where we go deepest

Real estate is where we go deepest: residential operators, REITs, real estate investment managers, housing associations, property and facility managers, and the PropTech companies that serve them.

[See what we do in real estate](https://www.arcastgroup.com/re)

We carry the same depth into financial services, manufacturing, B2B SaaS, e-commerce, telecoms and media. Several of them are regulated, which is where designing compliance in from the start counts most.

## One team, one accountable lead

We run the programme and take responsibility for the outcome end to end. One team, one plan, one accountable lead, rather than four suppliers pointing at each other when something slips. Project leadership ties the rest together.

Where a programme needs design and user experience, content and creative, or organisational change management, we bring partners we have delivered with before, or we work with the ones you already trust. Either way: one team, one plan, one accountable lead.

## Book a 30-minute working session

Thirty minutes on your processes and systems, with the people who would do the work. You leave with two or three things worth doing inside a quarter and the reasoning behind each. If we are not the right people for it, we say so.

Independent. We recommend what works, not what we sell.

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- [Services](https://www.arcastgroup.com/our-services)
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